Family Service: A Tradition of Caring and Commitment

Family Service Association of Redlands has been an integral part of the community since 1898 serving low-income and homeless families. Our mission is more important than ever, “Alleviate poverty, encourage self-sufficiency, and promote the dignity of all.”
The tradition remains strong today with programs that provide emergency support, case management, education and referrals that focus on helping families become more self-sufficient and prevent homelessness. Our Housing Advocacy program helps clients striving for self-sufficiency, with rental and utility assistance, as they work towards housing stability. It is our case management-based approach and personal contact that make us different.

Successful Programs Today Include:

Family Support
Housing Advocacy Program
Emergency and Surplus Food Distribution
Clothing and Warm Coats
Rental and Utility Assistance
Basic Life Skills Training

Information and Referral
Christmas Shop
Holiday Food Baskets
Teens Helping Teens
Parenting Classes

Benefits to All . . . But We Need Your Help

It has been nearly 5 years since she first came to Family Service Association of Redlands and the change is remarkable. Back then life was falling apart for this 60 year-old mother and grandmother. She was devastated.

At that time, she had a 40 year old daughter in cancer remission, one adult autistic grandson, and two more young grandchildren depending on her. After losing her job and with Social Security just starting to come in, she had acquired a large credit card debt while using her cards to purchase food, gas, and clothing for her family. She was losing her mobile home to foreclosure when the V.A. office referred her to us. It was going to take a while for all of her paperwork to be processed for V.A. benefits and she needed help NOW.

At Family Service a case manager helped her right away with a motel voucher and food. We helped her find a new home to rent, we helped her with a budget, and provided classes in financial management and a woman’s group that helped with the stress. We provided them with food for Thanksgiving, as well as emergency food as needed. It hasn’t been easy, but she has worked hard to pay down her debts and today she is once again the proud owner of her own mobile home.

She has kept in touch with FSA to let us know how she is doing and the last two times she has been back to the agency, it was to make a gift. Each time, she brought a gift of $1,000 in cash. “I can’t thank you enough for helping me through that difficult time in my life. I just can’t say thank you enough for Family Service and all the services your program has provided for me, my family and the community.” Today she isn’t devastated; she is strong and confident.

Together . . . We Can Do Even More.

San Manuel Band of Mission Indians continues Investment in Family Service Association of Redlands

Family Service Association of Redlands is incredibly grateful to the San Manuel Band of Mission Indians for their continued investment in Family Service and the community.

Last July San Manuel renewed their commitment to Family Service with a grant of $150,000.  The grant was earmarked for our Housing Program with $10,000 set aside for a pilot program to expand our employment efforts with selected clients.

Housing Advocacy and Assistance is one of the most essential programs provided by Family Service – and one of the most expensive with nearly a third of our budget reserved for housing expenses.  Family Service acts as a safety-net system for low income, homeless, at-risk homeless families in the East San Bernardino County.  In the past year the San Manuel grant has helped us serve 100 families escape the imminent dangers of homelessness.

The Path to Success pilot program for employment was a remarkable success.  The grant from San Manuel allowed Family Service to hire a case manager who was able to provide one on one coaching to selected clients and help with their job search.  Clients had to sign a contract with the case manager indicating that they were willing to do the work necessary to better their circumstances.  In case after case, it became obvious that a little coaching and, sometimes some financial help, goes a long way.  When clients hit a road block in their studies or job search, it helped tremendously to have a coach to help brainstorm ways to get past the obstacle, rather than giving up.  Clients were also able to apply for employment scholarships to help them on their path to success.

Thank you San Manuel Band of Mission Indians for continuing to believe in the work of Family Service Association of Redlands.  Your friendship and partnership goes all the way back to the days of the Smiley Brothers.  Thank you.



Joseph KiblerFamily Service: A Tradition of Caring and Commitment